store policies.

digital downloads are available immediately after purchase, so all sales of digital products are final.

if you have trouble accessing your download, the link has expired, or you received the wrong file, please reach out and we’ll help make it right.

physical products are either made to order by a production partner or produced in small runs and packed by best i can.

because of this, all physical-product purchases are final. returns and exchanges are not accepted.

if your order includes multiple physical products, they may arrive separately. this simply means they are being prepared and shipped from different locations.

cancellation or order-change requests must be made within one hour of purchase. after that window, cancellations and changes cannot be guaranteed because preparation or production may have begun.

pre-order shipping estimates are provided on the individual product page. if a pre-order cannot ship within the estimated timeframe, we’ll send an updated estimate and provide the option to continue waiting or receive a full refund.

if your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. include your order number and photographs of the item and packaging so we can make it right.

questions? you can always reach us through the contact page.